Our Code of Accountability
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Burris Roofing' clients are the most important people in our business, whether they are visiting in person, by mail, or by phone. They deserve a timely response to all inquiries or contacts.
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Burris Roofing' clients are not dependent on us - we are dependent on them.
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Burris Roofing' clients are not an interruption of our work...they are the purpose of it. We are not doing them a favor handling their inquiries...they are doing us a favor by giving us an opportunity to earn their business.
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Burris Roofing' clients are not to be argued with. No one ever wins an argument with a client.
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Burris Roofing will hold in the strictest confidence, and consider as privileged, all business and personal information pertaining to our clients' affairs. We will never share or sell this information.
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In order to provide our clients with an optimal level of service, Burris Roofing expects them to be continuously forthcoming with all relevant project information.
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If you are displeased with any element of our service, Burris Roofing expects the courtesy of timely notification so that we may address the issue.
- If all of our clients' expectations are met and they are satisfied with our service, Burris Roofing anticipates our clients to introduce three people they feel can benefit from our services (i.e. friends, family, coworkers).
While customer service before and after a roofing installation has been a problem for the industry, Burris Roofing has set a new industry standard. We begin every roofing project with a professional, 17-point roof inspection. A written report will detail the condition of your roof, the nature and locations of any existing problems and our recommendations. We have the Technician Seal of Safety. We conduct drug testing and background checks on all employees, so homeowners can feel comfortable and safe about who is working on their homes and around their families.
If you're looking for a professional Topeka roofer or home exterior contractor, then please give us a call at 877-364-2059 or complete our request service form.